Privacy policy
Last updated: October 7, 2025
At MIRÉ, we operate this store and website (the “Services”) in order to provide you with a curated shopping experience. The Services are powered by Shopify, which enables us to provide products, features, tools, and support.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services. In the event of a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. This excludes anonymized or de-identified information. Depending on your interaction with the Services, we may collect:
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Contact details: name, address, billing/shipping address, phone number, email.
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Financial information: payment card numbers, financial account information, transaction details.
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Account information: username, password, security questions, preferences, settings.
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Transaction information: items viewed, added to cart, purchased, returned, exchanged, cancelled.
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Communications: information shared when contacting customer support.
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Device information: device details, browser, IP address, identifiers.
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Usage information: how and when you interact with our Services, including cookies.
Sources of Personal Information
We may collect information:
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Directly from you (e.g., when creating an account, making purchases, or contacting us).
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Automatically (e.g., through device data, cookies, or browsing activity).
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From service providers (e.g., payment processors, logistics providers).
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From partners or third parties.
How We Use Personal Information
We may use your personal information to:
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Provide, tailor, and improve the Services (orders, returns, account management, recommendations).
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Marketing and advertising (emails, promotions, personalized ads).
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Security and fraud prevention (account authentication, fraud detection, compliance).
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Communicate with you (customer support, service updates).
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Legal purposes (compliance, legal proceedings, enforcement of policies).
How We Disclose Personal Information
We may disclose personal information to:
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Shopify, vendors, and service providers (e.g., IT, shipping, payments, analytics).
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Business and marketing partners for advertising and promotions.
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Third parties with your consent (e.g., shipping, social logins).
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Affiliates or within our corporate group.
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In business transactions (e.g., merger, acquisition, bankruptcy).
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To comply with legal obligations (e.g., subpoenas, enforcement).
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes information to provide and improve the Services. Shopify may also use aggregated data across merchants. For details, see the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
Our Services may contain links to external sites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies separately.
Children’s Data
Our Services are not directed at children, and we do not knowingly collect information from minors under the age of majority.
Security and Retention
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No system is 100% secure, but we take measures to protect your data.
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We retain information as long as necessary for Services, compliance, or legal obligations.
Your Rights and Choices
Depending on your location, you may have rights including:
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Access / Know your personal information.
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Delete your personal information.
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Correct inaccurate information.
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Data portability to another service.
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Manage communication preferences (unsubscribe from marketing emails).
Additional EU/UK rights:
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Object to or restrict processing of personal information.
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Withdraw consent where processing is based on consent.
To exercise these rights, contact us at info@mirecollection.com or use the Shopify Privacy Portal.
Complaints
You may contact us with complaints at info@mirecollection.com. Depending on your jurisdiction, you may also have the right to appeal decisions or lodge a complaint with your local data protection authority.
International Transfers
Your information may be transferred outside your country of residence. For transfers from the EU/UK, we rely on recognized safeguards such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy to reflect changes in law, practices, or operations. Updates will be posted here with the revised “Last updated” date.
Contact
For questions about this Privacy Policy or our data practices:
MIRÉ GmbH
Speerstrasse 4
8942 Oberrieden, Switzerland
Email: info@mirecollection.com